Last Updated: 01/June/2025

1. Introduction

Imaginarium Learning Center (“we,” “us,” or “our”) operates [website URL] (the “Site”) to provide educational services for students in grades 1–8 in British Columbia (BC), Canada. We are committed to protecting your privacy and complying with applicable Canadian privacy laws, including BC’s Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information.

2. Consent

By using our Site or services, you consent to:

• The collection, use, and disclosure of personal information as described in this policy.

• Parental/guardian consent for students under 13, as required by law. We will obtain verifiable parental consent before collecting personal information from minors.

3. Information We Collect

We collect the following information:
a. Personal Information

• Students: Name, age, grade level, school, academic records, and learning preferences.

• Parents/Guardians: Name, email, phone number, address, payment details (for enrollment), and emergency contact information.

• Voluntary Submissions: Feedback, survey responses, or inquiries submitted via forms.

b. Automatically Collected Data

• Technical Information: IP address, browser type, device information, and cookies (see Section 7).

• Usage Data: Pages visited, time spent on the Site, and interactions (e.g., via Google Analytics).

4. How We Use Information

We use personal information to:

• Register students for programs, manage accounts, and process payments.

• Communicate with parents/guardians about schedules, progress, or emergencies.

• Personalize learning experiences and improve our services.

• Comply with legal obligations (e.g., tax records).

• Send newsletters or updates (with opt-out options).

5. Disclosure of Information

We disclose personal information only as necessary:

• To Service Providers: Trusted third parties (e.g., payment processors, IT support) under strict confidentiality agreements.

• For Legal Reasons: If required by law (e.g., court orders) or to protect safety (e.g., emergencies).

• With Consent: For purposes you explicitly approve.
  We do not sell, rent, or trade personal information to marketers.

6. Protection of Information

We implement safeguards to secure personal information:

• Physical/Technical Measures: Encrypted data storage, secure servers, and restricted staff access.

• Administrative Practices: Regular training, confidentiality agreements, and privacy audits.
  Despite this, no online transmission is 100% secure; we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

• Cookies: We use cookies to enhance Site functionality (e.g., login sessions, preferences).

• Third-Party Tools: Google Analytics collects anonymized usage data (e.g., traffic patterns).

• Opt-Out: Adjust browser settings to block cookies or use tools like the Digital Advertising Alliance of Canada’s opt-out page.

8. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax records for 7 years). Data is securely destroyed when no longer needed.

9. Your Rights

• Access/Correction: Parents/guardians may request access to their child’s information or corrections to inaccuracies.

• Withdrawal of Consent: Contact us to withdraw consent (note: this may limit service access).

• Deletion: Request deletion of non-essential data, subject to legal exceptions.

10. Third-Party Links

Our Site may link to external resources (e.g., educational tools). We are not responsible for their privacy practices. Review their policies separately.

11. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Material changes (e.g., new data uses) will be communicated via email or Site notifications.

12. Contact Us

For privacy questions, access requests, or concerns:

• Privacy Officer: [Name or Title]

• Email: [privacy@imaginarium-center.com]

• Address: [Physical Address in BC, Canada]

• Phone: [Phone Number]

If unsatisfied with our response, contact the Office of the Information and Privacy Commissioner for BC:
[www.oipc.bc.ca | 1-800-663-7867]